1. Is an individual's general attitude toward his/her job.
2. Single global rating and summation can be used to measure job satisfaction.
3. Job satisfaction has a positive and direct impact on employee's performance.
4. Satisfaction and Productivity - Satisfied workers always seems to be productive.
5. Satisfaction and Absenteeism - Satisfied workers have a low rate of absenteeism.
6. Satisfaction and Turnover - Level of turnover is low for satisfied workers.
7. There are 4 action how employee can express their dissatisfaction
Exit - Done by active and destructive workers.
Voice - Done by active and constructive workers.
Loyalty - Done by passive and constructive workers.
Neglect - Done by passive and destructive workers.
